Returns & Exchanges
We want you to love your Mustard Made lockers as much as we do, which is why we offer a 30-day return window for items in their original, unassembled packaging. Please note that once a locker has been built, it is no longer eligible for return due to the nature of the flat-pack design.
Return Process
- 1.Check Your Eligibility
Ensure your item is in its original flat-pack packaging, unassembled, and within 30 days of delivery.
- 2.Submit a Request
Contact our customer service team with your order number and the reason for your return to receive an RMA authorization.
- 3.Pack and Ship
Securely pack the items in their original shipping cartons and attach the provided return label to the outside of the box.
- 4.Receive Your Refund
Once our warehouse inspects the return, we will process your refund to the original payment method, minus any applicable restocking fees.